Digital Health Talks - Changemakers Focused on Fixing Healthcare

Automating Accessibility - Improving Patient Experience and Engagement From Intake to Education to Improved Outcomes

Episode Notes

HealthIMPACT Live Presents: Automating Accessibility - Improving Patient Experience and Engagement From Intake to Education to Improved Outcomes

YouTube Video: https://youtu.be/vVFZ0loNfyc

Originally Published: May 23, 2022

Federal disability discrimination laws like the Rehabilitation Act of 1973 (Section 504) and the Americans with Disabilities Act (ADA) prohibit discrimination against people with disabilities and call for equal access to health care services, whether in-person or virtual. It is not only a federal mandate but a moral imperative that we ensure that everyone can access health care. As we reengineer the patient experience to meet consumer expectations for healthcare’s digital experience, taking- an enlightened approach to accessibility is essential. A lot of healthcare communications are still in printed formats. Privacy remains tantamount in healthcare, so some typical accessibility solutions don’t translate well.  In the session, we’ll discuss how to automate the steps it takes to ensure your patient communications are optimized for accessibility from creation to remediation and validation.

• Ensure your printed and digital communications are accessible and in compliance with the latest ADA and Section 508 regulations
• Optimize accessible communications and implement innovations that enhance accessibility to create value 
• Scale repetitive tasks by using template-based solutions that integrate into current workflows
• Eliminate manual remediation during high volume crunch times by ensuring forms and patient documents are right from the beginning

Megan Carey, Senior Account Executive, Common Look 

Airica Steed, Ed.D, RN, EVP and Chief Operating Officer, Sinai Health System 

Jan Smith Reed, Director, US Healthcare, T-Base Communications 

Shahid Shah, Publisher and Chief Editor, Medigy.com